Upload
Documents are uploaded through HTTPS. TidyFax validates supported file types and prepares the document for the fax workflow.
Security & trust
Designed to send your fax, not collect more than necessary.
TidyFax keeps the workflow focused: secure web connections, limited document retention, clear delivery status, and separate controls for healthcare faxing.
HTTPS transferDocuments enter TidyFax over encrypted web connections.
Limited retentionUploaded source documents are not intended to remain stored indefinitely.
Stripe checkoutPayment collection is handled through Stripe Checkout.
How the service is designed
Practical controls around the fax lifecycle.
Checkout
The exact order amount is calculated before payment. Stripe Checkout handles the payment step rather than TidyFax collecting raw card details.
Transmission
TidyFax securely submits your fax and tracks delivery progress, confirmations, and recovery options.
Confirmation
Delivery status and a confirmation PDF are included so customers have a record of a successful transmission.
Retention
Source documents follow configured retention and cleanup rules rather than being treated as permanent customer storage.
Marketing data
Standard-order attribution is kept separate from fax contents. Healthcare-specific checkout intentionally excludes advertising attribution fields.
Healthcare faxing
A separate workflow for protected healthcare documents.
TidyFax provides a dedicated healthcare fax path with email verification, a Business Associate Agreement workflow, protected tracking access, document-retention controls, and healthcare-specific handling.
Review HIPAA fax workflow
Use the correct workflow.
If your fax contains regulated protected health information, use the dedicated HIPAA fax path instead of the standard fax form.
More information